Phone, Fax, Online Forms and E-Mail
You Asked About Chat
Jackson Library is investigating a chat service, and OCLS may
begin using chat or video conference technology in the near future.
Off Campus Library Services
Indiana Wesleyan University
4201 South Washington St.
Marion, IN 46953
Off Campus Library Services has offices in education centers in three states. Below are the names and addresses of these centers:
Indianapolis 3777 Priority Way S. Dr., Indianapolis, IN 46240
Marion 4201 S. Washington St., Marion, IN 46953
Merrillville 8415 Georgia St., Merrilville, IN 46410
Louisville 1500 Alliant Ave, Loisville, KY 40299
Cincinnati 9286 Schulze Dr., West Chester, OH 45069
Cleveland 4100 Rockside Dr., Independence, OH 440131
Columbus 3455 Mill Run Dr., Suite 200, Hilliard, OH 43026
The librarians working out of these offices cover a wide area (see this map of IWU buildings). Therefore, the librarians are frequently away from their offices. Phone 800-521-1848 to arrange an appointment.
Request Forms Expedite Your Research and Document Retrieval
For 24/7 service, OCLS maintains forms that prompt students and faculty for the information required for a timely response. The first item found on the "Key Links" menu is a "request form."
Fill out this form to request coaching in research strategies. OCLS librarians will either phone to walk you through the initial steps of the research process, or upon request they may furnish a "research guide" which provides an email document with appropriate coaching on the terms and operators needed to research the specific question.
The same form may be used to request materials on a topic. For example, a student preparing for a DSST/Dantes test may request that an OCLS librarian find one or more books on the subject. Or a student whose grades indicate a deficiency in grammar or math skills may request books or Web resources which provide practice opportunities.
OCLS also maintains a form for faculty to request videos mentioned in their curricula, and another for faculty to recommend books for purchase. The advantage of all of these forms is that they allow communication to occur at any time.
Jackson Library and OCLS Each Serve a Specific Clientele
Library service to students at Indiana Wesleyan is the responsiblity of two specialized teams:
- Jackson Library, which houses the print collection and primarily serves those who study on the campus in Marion; and,
- Off Campus Library Services (OCLS) which serves adult students who pursue their education from remote locations.
Most adult learners take their courses online or at education centers, and these students should contact OCLS when assistance is needed.
The staff of Off Campus Library Services were involved with developing curriculum for remote courses, and these librarians know the typical assignments a student confronts.
The OCLS staff have a "research guides" developed for a common course research topic. These guide the student in the appropriate research strategies in a timely basis.
Because the OCLS team is trained and equipped to serve students in remote locations, those students should contact OCLS to request help with library research and APA.